Past projects

Real cases, anonymized data. Few projects, well told.

Online training ~50 employees Applied AI

AI chatbot that only answers about courses the student bought โ€” 40,000 questions handled without human support

Thousands of students asking the same questions every day. A support team buried in repetitive tickets. And premium content that not everyone should see. The chatbot now handles 40,000 questions a year on its own โ€” and knows exactly what it can show each user.

  • ๐Ÿ”40k+ questions/year handled without human intervention
  • ๐Ÿ“‰Human support load reduced dramatically
  • ๐ŸŽฏAnswer built only from that user's purchased courses
  • โšกNatural language response within 2โ€“3 seconds, 24h a day
  • ๐Ÿ”งTone and context configurable per scenario without technical changes
Read full case study โ†’
Online training ~50 employees Administration / Finance

CRM switch without losing 10 years of history: 200,000 contacts saved and faster to search than before

They were switching business software. Years of customer data โ€” purchases, notes, labels, history โ€” risked ending up in an unusable spreadsheet. We built an internal lookup system that preserved everything and returns results faster than the original software.

  • ๐Ÿ’พ200k contacts + 10M+ records, zero loss
  • ๐Ÿท๏ธ4,000+ labels with preserved dates
  • โšกSearch across full history in under one second
  • โœ…Software switch with zero compliance risk
Read full case study โ†’
Hosting / Infrastructure ~500โ€“1,000 VPS/year, enterprise VDI cluster Infrastructure Automation / Full-stack / DevOps

From 2 hours to zero: fully automated VPS provisioning on an enterprise VDI cluster

A Windows VPS provider was provisioning up to 1,000 VMs per year almost entirely by hand โ€” 2 hours of engineer time per deployment. I designed and built an end-to-end orchestration platform that reduced operator time to zero for the standard provisioning flow.

  • โฑ๏ธOperator time per VPS: from 2 hours to zero
  • ๐Ÿ’ถEstimated savings: โ‚ฌ15,000โ€“40,000/year
  • ๐Ÿ”‘100% of licenses reclaimed on dismissal
  • ๐Ÿ“ŠInventory, CRM, and cluster always in sync
  • ๐Ÿ–ฅ๏ธDashboard operable by non-technical staff
  • ๐Ÿ”’SSL wildcard certificates renewed automatically
Read full case study โ†’
Marketing / Sales Marketing agency Marketing โ†” CRM โ†” Booking โ†” Calendars

Two marketing tools connected directly โ€” integration cost reduced to zero

Two tools that didn't talk to each other. The standard way to connect them cost hundreds of euros a month and couldn't handle the required business rules. A custom direct connection: cost eliminated, full logic, zero compromises.

  • ๐Ÿ’ฐ-100% cost vs previous solution
  • ๐ŸŽฏAutomatic sales path by lead source
  • โšกContact in the CRM in under half a second
  • ๐Ÿ”Zero duplicate contacts
Read full case study โ†’
Online training ~50 employees Operations / Workflow

All business operations on autopilot: from fragmented and manual to zero-touch, near-zero cost

Every new customer activated by hand. Contacts from four different sources to sort manually. Backups that depended on whoever remembered to run them. The automation software cost grew with volume. Now everything runs automatically โ€” millions of operations a month, fixed and minimal cost.

  • ๐Ÿ’ฐ-99% cost vs previous software
  • ๐Ÿ“ˆMillions of operations/month at fixed cost
  • ๐Ÿ”Customer access: from manual to automatic in minutes
  • ๐Ÿ›ก๏ธStable in production for 2+ years
Read full case study โ†’
Online training ~50 employees Web services / DevOps

Training site that crashed 8,668 times in 3 months: 5 distinct causes found, zero downtime since

Students unable to open lessons. Pages going down without warning. The problem wasn't one thing โ€” it was five distinct bugs amplifying each other. Full diagnosis, each cause isolated and resolved. Zero crashes since.

  • ๐Ÿ’ฅMemory per page: from crash to 30MB
  • ๐Ÿ“‰8,668 crashes โ†’ 0 since
  • โšกPages -24% faster as a side effect
  • ๐Ÿ”5 distinct causes identified and resolved, not masked
Read full case study โ†’

Things I could build for you

(Hypothetical examples, not actual case studies)

  • โ†’ Active Directory user on-/off-boarding provisioning
  • โ†’ AI email triage with role-based automatic routing
  • โ†’ AI lead scoring on site form + Telegram alerts for hot leads
  • โ†’ Auto weekly reporting from DB โ†’ PDF โ†’ management email

Want to be the next case study?