Manufacturing 80 employees Operations / Workflow
ERP ↔ e-commerce ↔ courier sync
La sfida
Mid-size manufacturer with growing B2B e-commerce. Stock mismatch between ERP and online shop caused overselling. Shipments prepared manually with copy-paste tracking. 95% shipment errors during seasonal peaks.
La soluzione
Custom-built micro-API bridge: webhooks from e-commerce receive orders, normalize payload, call ERP to reserve stock, generate courier request via API, write tracking back to the order. Real-time monitoring dashboard for warehouse staff. Nightly automatic reconciliation for residual anomalies.
Risultati
- ⚠️-95% shipping errors
- 📦+30% volume handled
- 🕒Daily automated reporting
Stack tecnico
- Custom Node.js micro-API
- Webhook orchestration
- Self-hosted workflow platform
- Grafana dashboard
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